GERALD.ph - healthy and gourmet grocer

Delivery and Payment

SCHEDULE ADVISORY

Special update as of Sept 21, 2021: 

Great news! We now deliver daily to all coverage areas*!  (except for Sundays)

Order the previous day, before 4 PM to secure a delivery slot.  

Same Day Delivery is available for all areas.*

 
*Applicable to primary areas of coverage as listed below.


Delivery Fees

We want to make sure that you get the best quality products and delivery experience possible.

To do this, we have set up the following process to fulfill your deliveries:


Coverage Areas  Regular Deliveries - Next Day Delivery

Makati

Bonifacio Global City

Taguig 

Mandaluyong

Manila

Pasay

San Juan

Pasig - Selected Areas

Alabang - Selected Areas

Paranaque - Selected Areas

Quezon City - Selected Areas

Daily delivery, except  Sundays

Order by the previous day, 4 PM for next day delivery: 8AM - 6PM

Order until midnight of Saturday for Monday delivery.

P90.00 standard delivery fee applies.

Sunday orders can be delivered on Monday with a fee of P250.00.

FREE delivery for orders of more than 5,000 pesos 

Same Day Delivery 

Order by 12 PM,  and receive your order by 6 PM of the same day.

P250.00  same day delivery fee

 

 

Unlisted areas: case-to-case basis.

Refer to the Map for your location.

If you are outside our Delivery Areas as indicated, Contact US.

Pick Up Option

Indicate "For Pickup" and Delivery time under Additional Delivery Instructions upon checkout

Pickup times are Monday to Friday 10am to 12 pm, and 1 pm to 4pm; Saturday 10am to 1pm only. Subject to the schedule provided upon checkout.

(Contact US to be provided with the pickup address).


PAYMENT

The following payment methods are accepted:

- Payment online upon checkout by credit card, Gcash and Grabpay

- Over-the-counter deposit to BDO account (for deliveries outside Metro Manila)

 

as of Sept 21, 2021: 

GERALD.ph remains open for your grocery needs during the General Community Quarantine (GCQ). To help with smoother transactions:

  • Method of payment is limited only to online payment by credit card (no cash payments)
  • Should there be missing items in your order, your refund will be processed online and directly credited back to you through your bank account.
  • No contact policy: to maintain both your and our staff's safety, delivery of your orders will be until the building’s lobby only, to minimize direct contact and maintain social distancing.

Rest assured that precautions are in place to ensure both your and the safety of our riders and staff, in delivering to you. Our partner drivers and riders are well-equipped with knowledge on healthy safety procedures.

We require all riders to wash and sanitize their hands, wear masks at all times during dispatching, delivering, and remitting sales, and are prescribed to always keep social distance to uphold health and safety in our operations.

We wish for your health and safety. Thank you for your unwavering support.